Terms and conditions - i due cipressi - Bed & Breakfast
We welcome you to i due cipressi - Bed & Breakfast . With the confirmation of your reservation, these general conditions apply. Therefore, we kindly ask you to read them carefully.
Contact details:
+ i due cipressi - Bed & Breakfast + Via del Fiora 1 + 58037 Santa Fiora Grosseto Tuscany Italy +
+ www.i-due-cipressi.nl + info@i-due-cipressi.com + tel: +39 349 775 8320 +
+ Bank: Sella IT57 N032 6872 1900 5239 9247 020 + t.n.v.: i due cipressi +
+ P.IVA: 01707930532 + C.F.: VNDCNL67C14Z126M +
1 - GENERAL:
Our website was created with great care, translated into English and Italian. Language and typographical errors are reserved. Should there be differences on the pages, the pictures or the text are different from the actual situation, no rights can be derived from it.
Bed & Breakfast:
I due cipressi - Bed & Breakfast has two Bed & Breakfast rooms, located in a separate building on our property. Parking for our guests is realized at the beginning of the entrance, behind the entrance gate. In principle, we keep the entrance gate closed throughout the day. Parking at your own risk.
At this time we do not provide charging spots for electric cars. Charging of electric cars will have to take place outside our premises.
The access road to the rooms is walking path only. The terrain of the Bed & Breakfast is separated from our private terrain (by this we mean the vegetable garden, the olive grove and the remaining area behind the Bed & Breakfast).
Only at our invitation, our private land will be accessible to our guests.
The Bed & Breakfast rooms have two single beds, which can be made up as you wish, this can be indicated in the confirmation of the reservation request:
-as a double bed with 1 mattress cover and one twin comforter
-as a double bed with 1 mattress cover and two single comforters
-as two single beds, separate from each other. Each with its own comforter.
Furthermore, the rooms have two armchairs, a coat rack, a refrigerator and a wardrobe.
Each room has a coffee maker and kettle (only) for tea.
We provide a maximum of 4x coffee & 4x tea p.d. (excluding coffee and tea served at breakfast)
If desired, additional coffee cups or tea can be purchased from us.
Each room has a spacious bathroom with a shower, double sink, toilet, a hairdryer, hot and cold water.
The room DRUIF also has a bidet. The room OLIVE is wheelchair accessible and thus the bidet is eliminated and this room has a disabled toilet.
Towels are available and will be changed every 2 days. A drying rack is available for drying towels. Towels may only be used on private property.
Each room has its own terrace with lots of privacy, plenty of sun and ample shade and 2 luxurious sun-lounger chairs. In high season the terrace has a swimming pool with two sun beds.
Free WiFi.
We ask our guests to treat our belongings with care and respect and to report any damage immediately to us.
The planting around the Bed & Breakfast will be maintained by ourselves, kindly request not to enter the flower beds.
We have no facilities for babies or children in the rooms.
2- LIABILITY:
i due cipressi - Bed & Breakfast cannot be held responsible for any damage, suffered by the guest or third parties as a result of the stay. The guest exempts i due cipressi - Bed & Breakfast from any claims in this regard.
i due cipressi - Bed & Breakfast is not responsible for disturbances in and around the accommodation, such as failure of electricity or Wifi, malfunctioning of water supplies and technical installations as well as non- or untimely announced construction and/or road works in the vicinity of the Bed & Breakfast or the camper pitches. Of course, in case of disturbances, we will do our utmost to minimize the inconvenience during your stay. i due cipressi -Bed & Breakfast is not liable for loss, theft, damage or accidents, caused to persons and / or property during or as a result of the stay in the Bed & Breakfast or on a motorhome site. i due cipressi - Bed & Breakfast is not liable for damage to the vehicle used by the guest caused by use of access road to i due cipressi - Bed & Breakfast
The main guest is responsible for leaving the room neat and decent. Damages must be reported by the guests to the owner immediately. Any serious damages must be reimbursed by the guests to the owner, even if the damage has not been reported and is found afterwards by the owner.
Agriturismo: you are booking your vacation at an agriturismo. This implies that we will be working daily on our land. Of course we take into account the type of work and your rest. Should we have to carry out work that might disturb your peace and quiet, we will inform you beforehand. Should you experience any nuisance, please report this to us immediately. Together we will look for an appropriate solution.
3 - RECEIVING VISITORS:
Our price does not include receiving visitors during your stay.
If you wish to receive visitors in the Bed & Breakfast, this is only possible in consultation with us. Visitors are only allowed between 11.00 and 21.00.
4 - PETS:
Pets are not allowed, so they cannot be brought.
5 - CHECK-IN AND CHECK-OUT:
On the day of arrival, check-in is possible between 4pm and 8pm. At your departure, we ask you to empty the room and check out before 11.00h. The keys we receive personally.
6 - BREAKFAST:
We serve breakfast (partly buffet) between 8:15am and 10:00am. Should the weather not allow us to serve breakfast on the terrace, we welcome guests in the breakfast room of our farmhouse, next to the terrace.
We serve a generous breakfast, including various types of (gluten free) bread / crackers / toast, (lactose free) yogurt, fresh fruit, homemade granola, honey, freshly squeezed orange juice, various cold cuts, various types of cheese, sweets, an egg (cooked or fried as desired)
Water, coffee and tea is included and available unlimited during breakfast.
7 - PRICES:
The price as mentioned on our website is the prevailing price for the current season (April - October of the listed year) This is a fixed price per night per reservation of 2 people, including our full breakfast.
The use of towels, coffee and tea in the room, water and electricity are included.
Only the tourist tax is exclusive and for 2024 is € 1.50 per person per night.
On the day of departure we will settle any extras enjoyed
The overview of prices can be found in our price list.
8 - RESERVATION AND DEPOSIT:
We operate a reservation option preferably starting from 2 nights.
Through our website it is only possible to check the availability, which is maintained with great care and regularity. However, it is possible that the room is no longer available.
Reservations can be made by filling out the form on the website. Within 24 hours you will receive a confirmation of availability and your reservation will be put on hold.
The person requesting the reservation is the main guest and is at least 18 years old. The option is valid for 24 hours, if there is no response within this time the option expires and the room is available again.
If the option is confirmed by the applicant, you will receive a confirmation form with the necessary details. Then we will mail the invoice with payment instructions.
For reservation requests with arrival within 48 hours you pay immediately on arrival, in cash or via a payment request. Pinning is not possible.
9 - RESIDUAL AMOUNT:
All extras that we offer during your stay and that are used, such as pasta on arrival, extra coffee or tea we charge on your departure.
This can be done in cash or via a payment request. Pinning is not possible with us (for now).
10 - ACCESS:
Upon check-in, the main guest (the name on which the reservation was made) will receive three keys, a key to the gate, the shutters at the entrance door and to the entrance door of the reserved Bed & Breakfast room. Upon check-out, all three keys will be returned. We expect all guests to be responsible for properly locking the Bed & Breakfast room and the entrance gate.
If a key is lost, we will hold the main guest responsible and charge €10.00 per key. This amount will be charged at check-out, cash or by payment request. A separate invoice will be issued for this purpose.
11 - SMOKING:
Smoking is not permitted on our entire property, breakfast terrace, in and around the Bed & Breakfast.
12 - PEACE AND QUIET:
Between 11 p.m. and 7 a.m. it is quiet and peaceful on our grounds, the terraces near and in the Bed & Breakfast rooms.
Loud music or loud talking is then no longer desirable.
We kindly ask our guests to respect these times of peace and quiet.
13 - CLEANING:
Room cleaning during the stay is by arrangement
Final cleaning will take place after check-out.
We do not provide laundry facilities for clothes, this can be done in Arcidosso. (20 min drive)
14 - EARLY DEPARTURE AND CANCELLATION:
There will be no refunds for early departure.
Cancellation can be done in writing via email. Until 7 days before arrival there are no charges for cancellation, we will refund the amount already paid.
If you cancel within 7 days before arrival, you pay 50% of the total price. The deposit will not be refunded.
If you cancel on the day itself there will be no refund, or the remaining amount will still be charged.
15 - SAFETY AND FIRE:
Smoking is not allowed on our entire property (see item 11) as well as burning candles or other forms of open fire.
A fire blanket and an extinguisher are provided in the Bed & Breakfast rooms.
16 - SATISFACTION:
We obviously hope that your stay will be to your complete satisfaction. If your wishes or expectations are not met, please discuss this with us directly. Together we can look for an appropriate solution.
In the Bed & Breakfast rooms are guest books available, a few words about your stay with us in the guest book we appreciate.
After your stay we appreciate if you will fill in the review form on our website